Frequently Asked Questions

How do I start after checkout?

After checkout, you will receive an email with instructions. Follow the steps to schedule your first visit.

How do I schedule a visit?

Scheduling is done through the instructions provided after checkout. Available time slots will be shown based on the club schedule.

Can I choose any time for my visit?

You can choose from available time slots. Availability depends on the club schedule and current bookings.

Do I need to schedule in advance?

Yes, scheduling in advance is required. This helps organize sessions and manage court availability.

What happens after I select a plan?

You complete checkout and receive instructions by email. Then you can schedule your visits according to availability.

Are visits limited by time or date?

Visits are used within the selected period, usually one month. Specific timing depends on available slots.

What if I miss a scheduled visit?

Missed visits follow the club's scheduling rules. It is recommended to manage your schedule in advance.

Can I reschedule a visit?

Rescheduling depends on available time slots. Instructions will include details on how to update your booking.

Do unused visits carry over?

Unused visits are used within the current period. They do not carry over to the next period.

What should I bring to the club?

You may need basic tennis equipment and suitable clothing. Additional details are provided in the email instructions.

Is equipment included?

Equipment availability depends on the club setup. Details are shared after checkout.

Is this suitable for beginners?

Yes, the club environment supports players with different experience levels. You can join sessions based on your level.

Can I participate in group sessions?

Yes, participation in scheduled sessions is included. Sessions are organized based on availability.

How long is each visit?

Visit duration depends on the scheduled session. Exact timing is provided during booking.

Is personal presence required?

Yes, visits take place at the club location. You need to attend in person.

How will I receive confirmation?

Confirmation is sent digitally after checkout. Additional instructions are provided by email.

Can I change my plan later?

Plan changes depend on availability and current conditions. You can check options through provided instructions.

Are there any rules I need to follow?

Yes, all visits follow the club's schedule and guidelines. These are shared after checkout.

What if I need help?

Support details are included in the instructions email. You can contact the team for assistance.

Where can I find more details about scheduling?

All scheduling details are provided after checkout. You will receive clear steps and available options.